Incident Case Management

  • Capture, document and follow incidents as they happen in real time.
  • Fully configurable workflows specific to the event and your way of working.
  • Set alerts and flags to help keep track of unique or important events.
  • Establish next tasks based on specific incidents to ensure all steps are followed prior to resolution.
  • Add your health plan’s correspondence and automatically produce letters.
  • Track incidents and type of issues for easy reporting to CMS and your
    ​Board of Trustees without IT support or data requests.

Beacon’s Virtual Incident Manager (VIM)captures all of your compliance events in one place, allowing you to effectively document, manage, and report on each event. This fully configurable technology enables you to be more proactive in identifying trends and operational performance gaps. 

A single source of truth to manage all of your compliance events: